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SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction OPEN

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hash94feb72d146d887df62ce8d04ac2ecc1
occurrences252
created_at2023-03-20 14:19:30
last_seen_at2026-10-30 09:54:15

Error Details

typePDOException
codeHY000
file/var/www/production/selvbetjening.nu/revisions/20261029212951/vendor/pdoext/lib/pdoext/connection.inc.php
line199

Trace

#0 /var/www/production/selvbetjening.nu/revisions/20261029212951/vendor/pdoext/lib/pdoext/connection.inc.php(199): PDOStatement->execute(Array)
#1 /var/www/production/selvbetjening.nu/revisions/20261029212951/vendor/pdoext/lib/pdoext/tablegateway.inc.php(446): pdoext_Connection->pexecute('INSERT INTO `co...', Array)
#2 /var/www/production/selvbetjening.nu/revisions/20261029212951/vendor/pdoext/lib/pdoext/tablegateway.inc.php(385): pdoext_TableGateway->insert(Object(ContactLog), Array)
#3 /var/www/production/selvbetjening.nu/revisions/20261029212951/lib/contact_log.inc.php(14): pdoext_TableGateway->save(Object(ContactLog))
#4 /var/www/production/selvbetjening.nu/revisions/20261029212951/handlers/stats/log_phone.php(100): ContactLogGateway->log_start('221100248', Object(SupportUser))
#5 /var/www/production/selvbetjening.nu/revisions/20261029212951/vendor/webwork/lib/web.inc.php(36): include('/var/www/produc...')
#6 /var/www/production/selvbetjening.nu/revisions/20261029212951/public/index.php(117): render_in_place('stats/log_phone')
#7 {main}

Request Synopsis

HTTP_HOSTselvbetjening.nu
REQUEST_URI/stats/log_phone?type=connect&data=%7B%22caller%22%3A%221214%22%2C%22called%22%3A%22tach_12055%22%2C%22queueName%22%3A%22unexus.QueueName%22%2C%22agentId%22%3A%22tach%40rudersdal.dk%22%2C%22agentName%22%3A%22tach%40rudersdal.dk%22%2C%22agentEmail%22%3A%22tach%40rudersdal.dk%22%2C%22globalCallId%22%3A%22221100248%22%2C%22callReceivedAtUtc%22%3A%222026-10-30T09%3A07%3A25.0558557%2B00%3A00%22%2C%22callSystemCallId%22%3A%22%22%2C%22transferred%22%3A%22%22%2C%22queueType%22%3A%22%22%2C%22queueBehaviorType%22%3A%22normal%22%2C%22callType%22%3A%22normal%22%2C%22callerEntered%22%3A%22%22%2C%22source%22%3A%22Unexus%22%2C%22messageTimeUtc%22%3A%222026-10-30T09%3A07%3A25.0725931%2B00%3A00%22%7D
SERVER_ADDR192.168.10.22
HTTP_REFERERhttps://selvbetjening.nu/
HTTP_USER_AGENTMozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/156.0.0.0 Safari/537.36 Edg/156.0.0.0 Loading ...
CLIENT_IP185.85.44.131 Loading ...

Request Context

array (
  'GET' => 
  array (
    'type' => 'connect',
    'data' => '{"caller":"1214","called":"tach_12055","queueName":"unexus.QueueName","agentId":"tach@rudersdal.dk","agentName":"tach@rudersdal.dk","agentEmail":"tach@rudersdal.dk","globalCallId":"221100248","callReceivedAtUtc":"2026-10-30T09:07:25.0558557+00:00","callSystemCallId":"","transferred":"","queueType":"","queueBehaviorType":"normal","callType":"normal","callerEntered":"","source":"Unexus","messageTimeUtc":"2026-10-30T09:07:25.0725931+00:00"}',
  ),
  'POST' => 
  array (
  ),
  'SERVER' => 
  array (
    'REDIRECT_GIT_PROJECT_ROOT' => '/var/git',
    'REDIRECT_GIT_HTTP_EXPORT_ALL' => '',
    'REDIRECT_HTTPS' => 'on',
    'REDIRECT_SSL_TLS_SNI' => 'selvbetjening.nu',
    'REDIRECT_STATUS' => '200',
    'GIT_PROJECT_ROOT' => '/var/git',
    'GIT_HTTP_EXPORT_ALL' => '',
    'HTTPS' => 'on',
    'SSL_TLS_SNI' => 'selvbetjening.nu',
    'HTTP_HOST' => 'selvbetjening.nu',
    'HTTP_CONNECTION' => 'keep-alive',
    'HTTP_SEC_CH_UA_PLATFORM' => '"Windows"',
    'HTTP_X_REQUESTED_WITH' => 'XMLHttpRequest',
    'HTTP_USER_AGENT' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/156.0.0.0 Safari/537.36 Edg/156.0.0.0',
    'HTTP_ACCEPT' => '*/*',
    'HTTP_SEC_CH_UA' => '"Not:A-Brand";v="8", "Chromium";v="156", "Microsoft Edge";v="156"',
    'HTTP_DNT' => '1',
    'HTTP_SEC_CH_UA_MOBILE' => '?0',
    'HTTP_SEC_FETCH_SITE' => 'same-origin',
    'HTTP_SEC_FETCH_MODE' => 'cors',
    'HTTP_SEC_FETCH_DEST' => 'empty',
    'HTTP_REFERER' => 'https://selvbetjening.nu/',
    'HTTP_ACCEPT_ENCODING' => 'gzip, deflate, br, zstd',
    'HTTP_ACCEPT_LANGUAGE' => 'da,en;q=0.9,en-GB;q=0.8,en-US;q=0.7,da-DK;q=0.6',
    'HTTP_COOKIE' => 'sso-login=oauth%2F9fbf66d6-7789-4c13-9ee1-5eb9ed81f0b6; PHPSESSID=43ba970k369lhlk72hm1lk8du2; snuHardCacheLimitIdentifier=59d2d75ae73e4137bdda4c07511d51c8',
    'PATH' => '/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin',
    'SERVER_SIGNATURE' => '',
    'SERVER_SOFTWARE' => 'Apache',
    'SERVER_NAME' => 'selvbetjening.nu',
    'SERVER_ADDR' => '192.168.10.22',
    'SERVER_PORT' => '443',
    'REMOTE_ADDR' => '185.85.44.131',
    'DOCUMENT_ROOT' => '/var/www/production/selvbetjening.nu/current/public',
    'REQUEST_SCHEME' => 'https',
    'CONTEXT_PREFIX' => '',
    'CONTEXT_DOCUMENT_ROOT' => '/var/www/production/selvbetjening.nu/current/public',
    'SERVER_ADMIN' => 'webmaster@localhost',
    'SCRIPT_FILENAME' => '/var/www/production/selvbetjening.nu/current/public/index.php',
    'REMOTE_PORT' => '51126',
    'REDIRECT_QUERY_STRING' => 'type=connect&data=%7B%22caller%22%3A%221214%22%2C%22called%22%3A%22tach_12055%22%2C%22queueName%22%3A%22unexus.QueueName%22%2C%22agentId%22%3A%22tach%40rudersdal.dk%22%2C%22agentName%22%3A%22tach%40rudersdal.dk%22%2C%22agentEmail%22%3A%22tach%40rudersdal.dk%22%2C%22globalCallId%22%3A%22221100248%22%2C%22callReceivedAtUtc%22%3A%222026-10-30T09%3A07%3A25.0558557%2B00%3A00%22%2C%22callSystemCallId%22%3A%22%22%2C%22transferred%22%3A%22%22%2C%22queueType%22%3A%22%22%2C%22queueBehaviorType%22%3A%22normal%22%2C%22callType%22%3A%22normal%22%2C%22callerEntered%22%3A%22%22%2C%22source%22%3A%22Unexus%22%2C%22messageTimeUtc%22%3A%222026-10-30T09%3A07%3A25.0725931%2B00%3A00%22%7D',
    'REDIRECT_URL' => '/stats/log_phone',
    'GATEWAY_INTERFACE' => 'CGI/1.1',
    'SERVER_PROTOCOL' => 'HTTP/1.1',
    'REQUEST_METHOD' => 'GET',
    'QUERY_STRING' => 'type=connect&data=%7B%22caller%22%3A%221214%22%2C%22called%22%3A%22tach_12055%22%2C%22queueName%22%3A%22unexus.QueueName%22%2C%22agentId%22%3A%22tach%40rudersdal.dk%22%2C%22agentName%22%3A%22tach%40rudersdal.dk%22%2C%22agentEmail%22%3A%22tach%40rudersdal.dk%22%2C%22globalCallId%22%3A%22221100248%22%2C%22callReceivedAtUtc%22%3A%222026-10-30T09%3A07%3A25.0558557%2B00%3A00%22%2C%22callSystemCallId%22%3A%22%22%2C%22transferred%22%3A%22%22%2C%22queueType%22%3A%22%22%2C%22queueBehaviorType%22%3A%22normal%22%2C%22callType%22%3A%22normal%22%2C%22callerEntered%22%3A%22%22%2C%22source%22%3A%22Unexus%22%2C%22messageTimeUtc%22%3A%222026-10-30T09%3A07%3A25.0725931%2B00%3A00%22%7D',
    'REQUEST_URI' => '/stats/log_phone?type=connect&data=%7B%22caller%22%3A%221214%22%2C%22called%22%3A%22tach_12055%22%2C%22queueName%22%3A%22unexus.QueueName%22%2C%22agentId%22%3A%22tach%40rudersdal.dk%22%2C%22agentName%22%3A%22tach%40rudersdal.dk%22%2C%22agentEmail%22%3A%22tach%40rudersdal.dk%22%2C%22globalCallId%22%3A%22221100248%22%2C%22callReceivedAtUtc%22%3A%222026-10-30T09%3A07%3A25.0558557%2B00%3A00%22%2C%22callSystemCallId%22%3A%22%22%2C%22transferred%22%3A%22%22%2C%22queueType%22%3A%22%22%2C%22queueBehaviorType%22%3A%22normal%22%2C%22callType%22%3A%22normal%22%2C%22callerEntered%22%3A%22%22%2C%22source%22%3A%22Unexus%22%2C%22messageTimeUtc%22%3A%222026-10-30T09%3A07%3A25.0725931%2B00%3A00%22%7D',
    'SCRIPT_NAME' => '/index.php',
    'PHP_SELF' => '/index.php',
    'REQUEST_TIME_FLOAT' => 1793351245.0699999,
    'REQUEST_TIME' => 1793351245,
  ),
  'SESSION' => 
  array (
    'return_url' => NULL,
    'flash_message' => 
    array (
    ),
    'access_token' => 'eyJ0eXAiOiJKV1QiLCJub25jZSI6InRTUlpSWUU0WXZXYlpYTDdUaERKaUZPaHB5aGZVQ2ZOc3RJcHVadHdUUm8iLCJhbGciOiJSUzI1NiIsIng1dCI6InJ5QngtNjVqTm94SDRGUUhfNnphck5qYU5mNCIsImtpZCI6InJ5QngtNjVqTm94SDRGUUhfNnphck5qYU5mNCJ9.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.WSq46uUOQKbTvVupJuhBJ05-jKMvK-0DCDOGkccLsA7sDt498Ij_xJn9iTuvQ_LLJY3UFRIUXfOSSSIH4M0v_SVVfXWuH2tkutlstVGzLjh0-WwvnRZxMufxwQzZ6giMOX_7UBE9MvtRlytPZ0fk9QqZOC3lLjsvn7zxHoi8OR85XCHdmP07PTOeXpXJUAvxp2lbrsCNUhRICek-uCamdeLeD2iD8_vPq6L73yQbjMvt4xYXMRCy7XEMqauGGwrqaO3wXz6idyuuaKNfNnVOnLNV2G1EYUQ2otMSlX3No54JuwvrdzxUyE75hqSOFoncm6WiW9F6djV9-7mmO45k9Q',
    'current_user_id' => '12868',
    'municipality_id' => '230',
    'logo' => '/assets/logo/230.jpg',
    'current_user' => NULL,
    'user_modules' => 
    array (
      0 => '1',
      1 => '2',
      2 => '3',
      3 => '6',
      4 => '7',
      5 => '8',
      6 => '9',
      7 => '12',
    ),
    'is_supporting' => true,
    'guide-municipality' => '230',
    'support' => NULL,
    'support_started' => '2026-10-30 10:07:25',
    'logos' => 
    array (
      230 => '/assets/logo/230.jpg',
    ),
    'contact_interface' => 6,
    'phone_status' => 2,
    'phone_number' => '1214',
    'contactdata' => 
    array (
      'caller' => '1214',
      'called' => 'tach_12055',
      'queueName' => 'unexus.QueueName',
      'agentId' => 'tach@rudersdal.dk',
      'agentName' => 'tach@rudersdal.dk',
      'agentEmail' => 'tach@rudersdal.dk',
      'globalCallId' => '221100248',
      'callReceivedAtUtc' => '2026-10-30T09:07:25.0558557+00:00',
      'callSystemCallId' => '',
      'transferred' => '',
      'queueType' => '',
      'queueBehaviorType' => 'normal',
      'callType' => 'normal',
      'callerEntered' => '',
      'source' => 'Unexus',
      'messageTimeUtc' => '2026-10-30T09:07:25.0725931+00:00',
    ),
    'call_id' => '221100248',
    'phone_user_id' => 'tach@rudersdal.dk',
    'last_support_time' => '00:00:27',
    'support_email_sent' => NULL,
    'support_sms_sent' => NULL,
    'support_notemail_sent' => NULL,
    'chatbotsms-sent' => NULL,
    'opened_authority' => NULL,
    'last_search' => NULL,
    'last_search_time' => NULL,
    'last_search_params' => NULL,
    'ddh_support' => NULL,
    'opened_internal_contact' => 1,
    'phone_muted' => NULL,
    'ddh_municipality' => NULL,
  ),
)